Answer boards do seem a good idea. People who regularly use libraries are already able to get help from librarians, but isn't it great that people who don't use libraries also have a chance to get the information they need in their lives.
Of course, the answer boards aren't always accurate or useful. "slamming the boards" is such a good idea! If librarians became involved, then there would be a possibility for people to receive helpful answers to their questions. It's also (as others have pointed out) a great opportunity to promote the value of librarians to the wider community.
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